FAQs
How often are the metrics updated
Clicks, referrals, and installs are updated almost in real-time and you should see the date in your dashboard within a few minutes after the action occurs. If you don't see the app installation attributed to your account within the 24 hours, please let us know and we'll look into it. Payouts, commissions, and any other financial data are updated once a day around 3 AM UTC.Few readersWhat is the grace period
Grace period is the amount in brackets you see next your commission. It means the app charge has been successfully processed and will be moved to standard commission in 60 days. The grace period exists to cover a timeframe during which the merchant can ask for a refund. Example of the amount in the grace period.Few readersWhat payment methods are supported
As an affiliate (publisher) you can select one of the two methods for receiving the payouts: PayPal – You will receive the payment to your PayPal account which can be set in your profile Settings Payout Your PayPal email Invoice – You will generate an invoice for advertiser (app developer) and they will pay you based on the mutual agreement (typically PayPal or bank transfer).Few readers
How-tos
Getting started with PartnerJam
Are you a Shopify app developer looking to expand your reach and increase your app's installations? Look no further than PartnerJam, the affiliate platform designed to help you grow your Shopify app's user base. In this article, we'll take a closer look at how PartnerJam works and how it can benefit your business. The beauty of PartnerJam is that you can start using your affiliate program right away, without the need for any complex code implementation in your application. This means youFeaturedHow do affiliate links work
By default, we use a custom installation page to attribute installs. This default method doesn't require any changes to your app's code and works right away. It is ideal for trying PartnerJam without any implementation. However, by implementing a simple tracking code (see 'Redirect to the Shopify App Store' below), you can enable affiliate links to be redirected directly to the Shopify App Store. This implementation can significantly increase the conversion rate of your affiliate links.PopularHow to create a landing page for your affiliate program
Why do I need a landing page? When pairing your Shopify app with PartnerJam, in the third step, you need to create a landing page that will be accessible through the URL https://app.partnerjam.com/yourselectedname. This landing page serves as the entry point for all incoming traffic, where potential partners can explore the benefits of your partnership program. It provides a comprehensive list of the apps you offer, along with details such as commission rates and other terms. For exampleFew readersHow to offer a discount on the affiliate link
What it means for publishers? This feature allows publishers to reduce their commission earnings by a selected discount amount, up to the total commission rate. For instance, if I promote an app that costs $100 per month with a commission rate of 25%, I, as a publisher, would earn $25. However, to make my affiliate program more enticing, I can forfeit a certain portion of the commission in exchange for a discount on the app's monthly price. I could, for instance, provide a 10% discount. TFew readersHow to manually add the referral
Your publishers and partners don't have to install your application via a referral link. In cases where the app is already installed but you want to attribute it under your account to receive commission, you can add the lead manually. Simply go to your dashboard, click the "Actions" dropdown, and select "Submit referral." In the modal window, fill in the domain of the store where your app is installed. YouFew readers